Custom agentic systems for automotive retail.

InWork Global is an AI-first engineering and consulting company. For automotive retail we build lead orchestration, multi-agent CRM layers, voice and text agents built to your specification, inventory data platforms, and DMS/CRM integration.

ADF/XML nativeTCPA compliantDMS integrated

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AI engineering for automotive dealerships

Why automotive is different

Requirements generic builds consistently fail to meet.

The automotive industry has unique technology requirements. Here is the gap between a generic build and an engineered one.

RequirementGeneric vendor realityInWork engineering

ADF/XML lead format"We support CRMs"✓ Native ADF/XML push

DMS integration"API coming soon"✓ CDK, Reynolds & Reynolds, DealerTrack integrations

TCPA complianceCheckbox on a form✓ Architecture-level compliance with audit trail

Agent behaviorOne-size-fits-all scripts✓ Voice and text agents built to your specification

What we build

Orchestration and intelligence, engineered for your stores.

Lead Orchestration

Routing and rules

An event-driven layer that captures, deduplicates, routes, and follows up on every lead, with ADF/XML delivery to your CRM and TCPA-documented consent.

Multi-Agent CRM Layer

Agentic CRM

Role-based agents for inbound voice, outbound dialer, SMS drip, CRM sync, and hot-lead transfer, scoped to the roles your process needs.

Voice and Text Agents

Built to spec

Agents designed to your scripts, escalation paths, consent capture, and hand-off rules.

Inventory Data Platform

Inventory intelligence

Vehicle inventory aggregation and normalization, price-to-market analysis, and auction feed integration for multi-rooftop strategy.

Lead response

Slow lead response costs dealers sold units.

The longer a shopper waits for a reply, the colder the lead goes. The orchestration layer closes that gap on every touch point.

Touch pointComponentResponse

Website form submissionEvent capture and routing rules✓ Routed on submission

Inbound callVoice agent built to spec✓ Immediate

Aged lead (7-30 days)Outbound dialer agent✓ Scheduled outreach

SMS follow-up10DLC drip agent✓ Configured sequence

Any lead eventCRM sync agent (ADF/XML)✓ Written to CRM

Integrations and compliance

DMS connected. CRM native. Compliant by design.

DMS integrations: CDK Global, Reynolds & Reynolds, DealerTrack, Tekion, PBS Systems

CRM integrations: VinSolutions, DealerSocket, Elead, HubSpot, Salesforce, Zoho

ADF/XML lead delivery

TCPA recording disclosure on all voice; 10DLC registered SMS outbound

DNC Registry scrub before every outbound batch

Also available as white-label engineering for automotive technology platforms

Explore more

Lead Orchestration PlatformCustom-built lead orchestration AI Digital WorkersAgentic BDC for auto dealers Automotive VerticalFull automotive engineering stack Case StudiesAnonymized automotive outcomes

AI engineering and consulting

Tell us about your lead flow and your systems.

Share your rooftop count and CRM, and we will scope what a custom build looks like.

Integrity. Urgency. Ownership.

Talk to our engineers Request a proposal

Zero long-term lock-in