SaaS · Multi-Vertical AI Communication (18-yr platform)
One codebase, six industries, eighteen years in production.
An 18-year-old AI communication platform extended — not rewritten — into AI microservices, serving thousands of US businesses across automotive, marine, RV, legal, and more from a single core.
The challenge
What they were up against.
A communication platform with 18 years of production history and thousands of US business users needed modern AI capability — without a risky from-scratch rewrite that would jeopardize a working, revenue-generating system.
The same core had to serve very different industries, each with its own integrations, compliance, and vocabulary.
What we built
The system we shipped.
AI retrofit, not rewrite
New AI capability delivered as microservices around the proven legacy core — extending the platform incrementally while it kept serving customers.
One core, many verticals
A single codebase configured per industry — automotive, marine, RV/powersports, legal, and more — each with its own integrations and compliance rules.
Production-grade scale
Shared architecture (.NET, PostgreSQL, containerized services) so patterns, integrations, and onboarding transfer across every vertical edition.
Results
Outcomes, verified from production.
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